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Where do we ship to?

We ship within the United States of America. Alaska and Hawaii have specific shipping fees which are calculated at checkout.
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Where can I check the status of my order?

You can check the status of your order on the confirmation email you receive when you place your order. If you do not see this email please contact us through email: larazawwcontact@gmail.com or our phone number: (713) 928-7174 (hours are the same as store hours). You can also track your order through a second email you will receive with you tracking information. Once again, If you do not see this email please contact us through email: larazawwcontact@gmail.com or our phone number: (713) 928-7174 (hours are the same as store hours).

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What Shipment Method Do We Use?

Currently, we only ship within the United States. The carriers we use are UPS and USPS.

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What shape can I do on my hat?

Any hat that is purchased can be shaped to your request . We do offer different shape options for each hat when selecting a size. You may also check out our “Hat shapes” section, where you can see a few shapes. For more detailed information you may send us an email to larazawwcontact@gmail.com for any shape inquiry.

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What if my shipment get lost?

Without any middle man, we exclusively have our own insurance for your products.

Lost Packages: With insurance, if the package is lost in transit, we will conduct a refund or replacement process as soon as the courier has conducted an investigation and deemed the package lost.

Stolen Items: La Raza Western Wear is not responsible for stolen items once the package is in possession of the carrier.

Delivered to wrong address: If the customer input the correct address at checkout and the package was delivered to the wrong address, La Raza Western Wear considers this as stolen and we will NOT replace the order on behalf of the customer.

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What are our physical store locations and hours?

We have two locations in Houston, TX.

La Raza Western Wear

2835 Broadway St Houston, TX 77017

 

La Raza Western Wear #2

2054 Wirt Rd Houston, TX 77055

 

Stores Hours

Monday 10am-8pm

Tuesday 10am-8pm

Wednesday 10am-8pm

Thursday 10am-8pm

Friday 10am-8pm

Saturday 10am-8pm

Sunday 10am-6pm

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How To Know Your Boot Size?

To find your size, measure the heel-to-toe mark and use the inch-to-size table. For example, if you are a man and your foot measures 10 1/4โ€ณ long, you will wear a U.S. size 9 shoe. If your measurements are between two sizes, or you find one footโ€™s measurement larger than the other, always move up to the larger size.

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How Long Will It Take To Receive My Product?

An order will normally be processed and shipped in 1 to 2 business days. Once it has been shipped, it will normally take 2-5 delivery days to arrive.

All felt hats and straw hats will normally be processed in 3-4 business days.

Please take into consideration that Holidays may affect these time frames

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